Role Overview:

As a Technical Documentation Requirements Specialist, your primary responsibility will be to create and maintain comprehensive technical documentation for IT projects. You will collaborate closely with technical teams, ensuring that all requirements are accurately captured and documented in a manner that meets organizational standards. Your role will also involve supporting the development of training materials and user guides to enhance the usability of IT solutions.

        Key Responsibilities:

Develop and Maintain Technical Documentation for IT Projects:

• Collaborate with project managers, developers, system administrators, and other technical experts to understand project requirements and objectives.

• Create and maintain technical documentation, including but not limited to system architectures, design specifications, installation guides, configuration manuals, and release notes.

• Ensure that documentation accurately reflects the evolving state of IT projects and adheres to established documentation standards.

Work Closely with Technical Teams to Gather and Document Requirements:

• Act as a liaison between technical teams and documentation efforts, conducting interviews and meetings to extract essential technical information.

• Translate technical requirements, system designs, and specifications into clear and comprehensive documentation.

• Collaborate with subject matter experts to verify the accuracy and completeness of the documentation.

Ensure All Documentation Is Kept Up-to-Date and Meets Organizational Standards:

• Continuously review and update existing documentation to reflect IT systems, software, and process changes.

• Maintain documentation repositories and version control to track document revisions and ensure document history is accessible.

• Ensure documentation adheres to organizational style guides, templates, and quality standards.

Assist in the Development of Training Materials and User Guides:

• Collaborate with training and user support teams to create training materials, user guides, and knowledge base articles.

• Ensure that training materials are aligned with technical documentation, making it easier for users to understand and adopt IT solutions.

• Provide input on user documentation based on feedback from end-users and support teams to improve clarity and usability.

Qualifications:

• Proven experience in technical writing within an IT environment.

• Excellent written and verbal communication skills.

• Strong attention to detail and organizational skills.

• Familiarity with documentation tools and software.

• Ability to work effectively with technical teams and subject matter experts.

• Knowledge of project management principles (preferred).

Additional Note on Security Clearance:

• Clearance Requirement: The necessity of obtaining a government security clearance for this position is To Be Determined (TBD) and will be contingent on specific project requirements. If required, successfully obtaining and maintaining a government security clearance will be integral to the role.

• Potential Clearance Process: If a security clearance is needed, candidates will be subject to a thorough background check and must fulfill the government's eligibility criteria.

• Conditional Employment: The role may require the maintenance of an active security clearance, along with periodic re-investigations, as dictated by security protocols.

• Support and Guidance: Should security clearance be mandatory, candidates will receive comprehensive support and guidance from our HR and Security teams throughout the process.

• Confidentiality and Integrity: High levels of integrity and confidentiality are expected, particularly in handling sensitive or classified information, should the role require a security clearance.